['Privacy Policy \n\nThis privacy policy explains how Fleetlink Logistics UK Ltd ("we," "our," or "us") collects, uses, and protects personal information obtained through our online platform and related services. We are committed to ensuring your privacy and safeguarding your data in compliance with the General Data Protection Regulation (GDPR) and applicable United Kingdom data protection laws. \n\nInformation We Collect \nWe collect personal information necessary to provide and improve our logistics and delivery services, including: \n- Contact details such as name, address, phone number, and email address \n- Delivery and parcel information including parcel contents, tracking details, and delivery instructions \n- Payment and billing information when applicable \n- Usage data about how you interact with our site and services \n- Information provided directly by you through forms, emails, or phone communications \n\nUse of Your Personal Data \nYour personal information is used to: \n- Facilitate parcel delivery, tracking, and fulfillment services \n- Communicate important updates, confirmations, or support regarding your deliveries \n- Process payments and invoice handling \n- Improve and personalize our service offerings \n- Comply with legal obligations and regulatory requirements \n- Protect against fraudulent or unauthorized activities \n\nLegal Basis for Processing \nWe process personal data based on: \n- The necessity to perform a contract with you (e.g., delivery contracts) \n- Your consent when provided (e.g., marketing communications) \n- Compliance with legal obligations \n- Legitimate interests such as ensuring security, service improvement, and fraud prevention \n\nData Sharing and Disclosure \nWe do not sell or rent your personal information. Your data may be shared with: \n- Trusted third-party service providers assisting in delivery, tracking, payment processing, and IT management \n- Law enforcement or regulatory authorities when required by law or to protect legal rights \n- Business partners involved in e-commerce fulfillment or freight forwarding services under strict confidentiality agreements \n\nData Retention \nWe retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting requirements. Once the data is no longer required, it will be securely deleted or anonymized. \n\nYour Rights \nUnder GDPR and UK data protection laws, you have the right to: \n- Access personal data we hold about you \n- Request correction or deletion of inaccurate or incomplete data \n- Object to or restrict certain types of processing \n- Request data portability in a structured, commonly used electronic format \n- Withdraw consent where processing is based on your consent \n- Lodge a complaint with a supervisory authority if you believe your data protection rights have been violated \n\nTo exercise your rights, please send a written request to our physical address: \n\nFleetlink Logistics UK Ltd \n58 Kingswood Road \nSuite 4B \nManchester, Greater Manchester \nM14 5PA \nUnited Kingdom \n\nData Security \nWe implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include encrypted communications, access controls, and regular security audits. \n\nCookies and Tracking Technologies \nOur online platform may use cookies and similar technologies to enhance user experience and gather usage statistics. You can manage cookie preferences through your browser settings. Please see our Cookie Policy for more detailed information. \n\nChildren’s Privacy \nOur services are not directed at individuals under the age of 16. We do not knowingly collect personal data from children without parental consent. If we become aware of such data, we will take immediate steps to delete it. \n\nChanges to This Privacy Policy \nWe reserve the right to update this privacy policy to reflect changes in regulations or our practices. The latest version will always be available on our site. We encourage you to review it periodically. \n\nContact Information \nFor any questions regarding this privacy policy or your personal data, you may contact us at the address provided above. \n\nFleetlink Logistics UK Ltd is committed to protecting your privacy and maintaining your trust while delivering reliable and efficient logistics services. Thank you for choosing our online platform.', 0.0013952000000000003, 'gpt-4.1-mini']